Health and Safety

We endeavour to promote a strong health and safety culture within SMS that is well documented and implemented through our integrated management system which we have ISO 45001:2018 certification for.  

We monitor and measure our health and safety performance, striving for continuous improvement and the elimination of accidents and incidents in the workplace. We seek to learn and always improve so that violations and errors are prevented and never repeated. 

Our commitment to health and safety is clear, from our health and safety policy through to our dedicated SHE support team, we want our people to work safely and go home free from harm at the end of their shift. Our ethos is simple, if a task cannot be completed safely, then it shall not be completed until such a time that it can.

The Environment

Working on and near the seas means we are all too aware of the impact that globalisation is having on our planet. It drives us to actively look at reducing the environmental and sustainability impact of our operations.

Our environmental commitment and beliefs are augmented through our environmental policy and integrated management system which we have ISO 14001:2015 certification for. 

The principle ways in which we are trying to better serve the environment are through a reduction in energy and resource wastage, through better waste management and recycling practises and lastly through pollution prevention and control.

Quality Assurance

Being an engineering business, quality assurance is important to us and important to our customers, it greatly affects our ability to ensure on-time and on-budget service provision. Our high standards of quality assurance are key to retaining our loyal customer base and also key to providing new customers with the confidence they need in SMS.   

We actively record and investigate all identified quality non-conformances so that we can understand the root causes and implement appropriate corrective measures to prevent recurrence.   

Our desire for continuous improvement is driven through our quality policy and integrated management system that is ISO 9001:2015 certified by the UKAS accredited British Assessment Bureau. Additionally, our fabrication manufacturing is carried out in accordance with our EN1090 (ExC2) factory production control system, for which we are working towards BSI certification for.

Business Ethics

At SMS, we acknowledge our responsibilities towards wider society, the industry within which we operate and to our stakeholders to ensure we leave the smallest possible footprint. We do this by continually managing and improving our business performance in all areas.  

We are committed to conducting our business in an honest and ethical manner and expect our employees to conduct themselves in this way when working with all of our stakeholders. Our business conduct is always within the law and applicable professional standards and regulations. This commitment is demonstrated through our corporate responsibility policy

We honour our ethical principles and conduct our business in an honest and trustworthy manner. We do not offer or accept excessive gifts, hospitality or other inducements which encourage or reward a decision, or engage in any form of bribery. Any conduct that is illegal or may bring us into disrepute is encouraged to be reported in accordance with our whistle blowing policy.

Our People

We endeavour to provide our employees with a working environment that offers job security and safety with protection from harassment, bullying and discrimination in any form it may take. We want our employees to enjoy coming to work, and to enjoy serving our diverse UK and international customer base.

We encourage an open and honest working environment, one in which we do not seek to blame, but seek to learn from our mistakes together. We invest heavily in training and development so that our people can learn and progress in their careers. There is no ceiling within SMS, ability and contribution is recognised and rewarded accordingly.

At SMS, we believe that our employees are entitled to a fair days pay for a fair days work, the same ethos that we convey to our customers. That’s why we offer competitive employment packages at all levels of our business.

Our Vision and Core Values

SMS is a business built around its people, we genuinely care. Our vision is simply to put our customers at the very centre of ‘what we do’. The SMS Group is built upon positive communication and team work, these values are reflected in our four fundamentals that make up our Core Values: 

  • Sharing problems solves problems.
  • Respect and treat others how I would like to be respected and treated.
  • My contribution in invaluable to our success.
  • We believe we can achieve.


We recognise that when working with high value assets in a heavy engineering environment, there comes an unavoidable level of risk and potential liability. That’s why we have comprehensive insurance policies in place to ensure that collectively our works and your asset have the best afforded level of protection in place.   

Our policies are regularly reviewed and adjusted to ensure that we’ve covered all eventualities. 

We hold a comprehensive ship repairers liabililty policy with cover of £10m GBP, employers liability policy with cover of £10m GBP, professional indemnity policy with cover of £5m GBP and lastly a contractors all risks policy with cover of £0.5m GBP. Click here for our policy details.

Supplier Commitment

We are committed to conducting our business in an ethical, legal and socially responsible manner. We expect our suppliers to share this commitment and have therefore established a ‘Supplier Code of Conduct’ and a ‘Safety, Health and Environment (SHE) Code of Practise for Contractors and Subcontractors’.

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client testimonials

You should be very proud of all that you do, it is wonderful.
Classic Yacht Owner
Many thanks for your rapid work today; we are back in action again
Chief Engineer, Solent Ship Operator
Please pass on my thanks and also the thanks from my Chief Executive and Operations Director, the support of the SMS team is very much appreciated
Head of Engineering, Solent Ferry Operator
Many thanks for your teams hard graft, the work was completed and as always I am extremely happy with the quality
Colour Sergeant, Royal Marines HM Naval Base Devonport
Thank the welders, the work that they produced was to the highest standard and were great to work with
Project Manager, UK Shipyard
ship repair call-out 2 hour response zones.
ship repair 2 hour response